Web & sales analyst
Well known ISV is looking for Web and Sales analyst, E-commerce Department.
Main tasks:
- Identify and keep track of key performance metrics, build dashboards, present key insights and ensure data drives actions to improve the business
- Maintain and administer all process descriptions associated with management reporting
- Interact with Ecommerce managers to resolve management reporting issues
- Assist in developing Key Performance Indicators (KPIs)
- Analyze and improve management reporting processes
- Instrument, measure, analyze & report on online & cross channel marketing programs: include search engine marketing, email campaigns, affiliate marketing and all marketing & ad campaigns. ROI analysis
- Provide reports on a weekly, monthly, and quarterly basis
- Measure and report online booking volumes against targets and regular reporting to stakeholders
- Generate ad hoc analyses and reporting (including historical database) to support Online Business strategy and operations
- Troubleshoot Ecommerce report instrumentation and reporting issues and anomalies
- Take a leading role in defining and implementing new reporting, making recommendations using good business and financial judgment
- Understand significant business drivers and translate them to reporting
- Objectively deliver insights and help create a culture of data-driven decision making
Requirements:
- Degree in economics, statistics or mathematics is preferable
- Extensive knowledge in web analytic tools and systems
- Highly proficient in Excel (including Pivot tables)
- Native Russian speaker, fluent English is a must
- Minimum of 1 year experience in reporting and analysis
- Experience in software company is a plus
- Proficient in Omniture or any other web analytical tool
- Experience in building web analytic systems, KPI implementation and analysis
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